Senior Personal Banker — Grow Client Wealth

PNC; Cuyahoga Falls (OH); On-site; USD 49,000 - 81,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Job summary

PNC is seeking a Senior Personal Banker to join its Retail Branch Banking team in Akron, OH. This in-office role focuses on acquiring and deepening customer relationships, delivering proactive sales and service, and leveraging ecosystem partners to grow share of wallet.

The Senior Personal Banker will lead by example in customer conversations, educate clients on financial solutions, and maintain strong risk controls while supporting branch operations.

Qualifications

• Associates degree or equivalent required.
• 4+ years of related business or functional experience.
• Background checks as required by CFPP regulations.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages customer experience to improve financial wellbeing and loyalty.
• Leverages ecosystem partners to grow share of wallet and drive revenue.
• Delivers proactive sales conversations through a defined sales process.

Skills

Accountability

Client Loyalty

Customer Experience

Selling

Prospecting

Digital Awareness

Effective Communications

Managing Multiple Priorities

Education

Associates

Job description

PNC is seeking a Senior Personal Banker to join its Retail Branch Banking team in Akron, OH. This in-office role focuses on acquiring and deepening customer relationships, delivering proactive sales and service, and leveraging ecosystem partners to grow share of wallet.

The Senior Personal Banker will lead by example in customer conversations, educate clients on financial solutions, and maintain strong risk controls while supporting branch operations.