Senior Personal Banker – Growth & Customer Loyalty

PNC; Grand Rapids (MI); In loco; USD 55.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical & prescription coverage

Dental & vision

401(k) with match

Pension and stock purchase plans

Educational assistance

Wellness program

Descrizione del lavoro

PNC, a leading in‑office bank, seeks a Senior Personal Banker to drive sales, deepen customer relationships and enhance financial wellbeing at multiple Michigan branches. You will engage customers, leverage ecosystem partners, and deliver tailored solutions while upholding risk controls and supporting daily branch operations.

The role emphasizes proactive outreach, notary capabilities, and adherence to PNC policies in a structured retail environment.

Competenze

• Associates degree or equivalent combination of education and experience.
• 4+ years of related business or functional experience.
• Notary public ability may be required and background checks will be performed.

Mansioni

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Identify opportunities to improve the customer's financial wellbeing and grow wallet share.
• Lead with a defined sales process including outreach, service-to-sales, and lobby engagement.
• Deliver a full PNC conversation to identify suitable solutions and educate customers on options.
• Manage risk by adhering to policies and procedures and assist with daily branch operations.

Conoscenze

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Opportunity Identification

Tech Utilization

Proactive Sales

Formazione

Associates degree

Descrizione del lavoro

PNC, a leading in‑office bank, seeks a Senior Personal Banker to drive sales, deepen customer relationships and enhance financial wellbeing at multiple Michigan branches. You will engage customers, leverage ecosystem partners, and deliver tailored solutions while upholding risk controls and supporting daily branch operations.

The role emphasizes proactive outreach, notary capabilities, and adherence to PNC policies in a structured retail environment.