Senior Personal Banker — Grow Relationships & Revenue

PNC; State Road (DE); On-site; USD 49,000 - 81,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Paid holidays and time off

Job summary

PNC is seeking a Senior Personal Banker based in Akron, OH. The role focuses on acquiring and deepening the branch customer base through proactive sales and service activities, while enhancing the customer experience and financial wellbeing.

You will partner with ecosystem collaborators, conduct proactive sales conversations, and drive loyalty through a differentiated client experience. Applicants should have 4+ years of related experience and an Associates degree; background checks and

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 4+ years of related business or functional experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Licenses may be required; candidates will be subject to background checks as required by regulations.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Leads proactive sales conversations through a defined sales process and effective lobby engagement.
• Demonstrates knowledge of complex financial products and mitigates risk per policies.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates

Job description

PNC is seeking a Senior Personal Banker based in Akron, OH. The role focuses on acquiring and deepening the branch customer base through proactive sales and service activities, while enhancing the customer experience and financial wellbeing.

You will partner with ecosystem collaborators, conduct proactive sales conversations, and drive loyalty through a differentiated client experience. Applicants should have 4+ years of related experience and an Associates degree; background checks and