Senior Personal Banker: Elevate Client Wealth & Loyalty

PNC Bank NA; Mount Prospect (IL); On-site; USD 54,000 - 89,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

Life insurance

Disability protection

401(k) with match

Pension and stock purchase

Dependent care reimbursement

Child/elder care support

Educational assistance

Wellness program

Job summary

PNC is seeking a Senior Personal Banker for the Mt Prospect North branch in Illinois. This in-person role focuses on expanding the branch’s customer base, delivering proactive sales and service, and提升 customer financial wellbeing through tailored PNC solutions.

You will engage with ecosystem partners, lead proactive sales conversations, and maintain compliance with policies while building loyalty and trust.

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 4+ years of related business or functional experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

• Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Leads by example in driving proactive sales conversations through internal and outbound interactions with a defined sales process.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree

Job description

PNC is seeking a Senior Personal Banker for the Mt Prospect North branch in Illinois. This in-person role focuses on expanding the branch’s customer base, delivering proactive sales and service, and提升 customer financial wellbeing through tailored PNC solutions.

You will engage with ecosystem partners, lead proactive sales conversations, and maintain compliance with policies while building loyalty and trust.