Personal Banker: Grow Customer Wallet & Loyalty

PNC; Belvidere (IL); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Paid time off & holidays

Job summary

PNC is seeking a Personal Banker based in Belvidere, IL at the Belvidere Branch to engage customers with proactive sales and service activities. You will manage the customer experience, identify financial opportunities, and collaborate with partners to grow wallet share.

This role emphasizes delivering PNC solutions and building customer loyalty. The position requires typically 3+ years of experience, an Associates or equivalent degree, and a strong focus on customer service.

Qualifications

• Associates or equivalent degree required.
• Typically 3+ years experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet.
• Position PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker based in Belvidere, IL at the Belvidere Branch to engage customers with proactive sales and service activities. You will manage the customer experience, identify financial opportunities, and collaborate with partners to grow wallet share.

This role emphasizes delivering PNC solutions and building customer loyalty. The position requires typically 3+ years of experience, an Associates or equivalent degree, and a strong focus on customer service.