Senior Personal Banker: Elevate Client Wealth & Loyalty

PNC Financial Services Group, Inc.; Avenue (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

Life insurance for employee and spouse

Disability protection

401(k) with PNC match

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. seeks a Senior Personal Banker to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow customer share of wallet. You will lead by example in driving proactive sales conversations, outbound calling, lobby engagement, and using PNC solutions to drive revenue while maintaining risk

Qualifications

• Associates or equivalent degree required.
• 4+ years of related business or functional experience.
• Notary Public ability required in applicable state.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience to improve the customer's financial wellbeing.
• Lead by example in driving proactive sales conversations and loyalty through outbound calling, service-to-sales, teller interactions and lobby engagement.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. seeks a Senior Personal Banker to acquire and deepen the branch customer base through proactive sales and service activities.

You will manage the customer experience, identify opportunities to improve financial wellbeing, and collaborate with ecosystem partners to grow customer share of wallet. You will lead by example in driving proactive sales conversations, outbound calling, lobby engagement, and using PNC solutions to drive revenue while maintaining risk