Senior Personal Banker & Client Growth Leader

Kearny Bank; Northern (KY); Hybrid; USD 32,000 - 43,000; Full time

Job summary

Kearny Bank in Kentucky seeks a Senior Personal Banker to deliver exceptional service to existing and prospective clients, managing the full client experience and executing transactions with accuracy.

The role emphasizes retention and growth through needs-based conversations, referrals to bank products, and coaching branch staff to uphold high service standards. On-site operations, AML/CFT compliance, and branch leadership are central.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Minimum of 2 years of retail banking and/or cash handling experience.
• Prior supervisory, team lead, or coaching capacity preferred.
• Prior client service experience or a strong desire to work in the service industry preferred.
• Proficiency in Microsoft Office required.
• Excellent written and verbal communication skills.

Responsibilities

• Process routine and complex transactions per Bank policies and procedures.
• Assist in retaining and growing existing client relationships by understanding needs and offering relevant financial solutions.
• Participate in ongoing training and cross training to assist clients.
• Oversee daily branch operations including audits and cash handling tasks.
• Ensure daily operational integrity and regulatory compliance (AML/CFT).
• Build client loyalty through courteous, professional service and consultative discussions.
• Lead and motivate branch team with coaching and accountability.
• Serve as liaison between the branch and other departments.

Skills

Retail banking

Customer service

Supervisory experience

Coaching

Communication skills

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Microsoft Office

Job description

Kearny Bank in Kentucky seeks a Senior Personal Banker to deliver exceptional service to existing and prospective clients, managing the full client experience and executing transactions with accuracy.

The role emphasizes retention and growth through needs-based conversations, referrals to bank products, and coaching branch staff to uphold high service standards. On-site operations, AML/CFT compliance, and branch leadership are central.