Relationship Banker — Growth, Service & Community

SOUTHERN BANK; Kearney (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

Southern Bank in Kearney, MO 64060 is seeking a Personal Banker focused on sales, service and referrals to support branch goals and build lifelong customer relationships. You will service existing customers, handle transactions, and collaborate with teammates to deliver exceptional service across delivery channels.

The role emphasizes opening accounts, cross-selling products, and resolving issues while maintaining a high standard of integrity and customer satisfaction in a community-focused

Qualifications

• Demonstrated positive and helpful attitude toward both internal and external customers.
• Good interpersonal communication skills; speak clearly to customers and colleagues.
• Good computer skills; able to use standard office software.

Responsibilities

• Develops new customer relationships and expands existing ones by cross-selling to achieve branch goals.
• Participates in a welcoming lobby experience and directs customers to appropriate teammates.
• Takes ownership of the customer experience, including opening accounts and resolving issues.
• Builds relationships through frequent interactions and proactive customer outreach.
• Educates customers on available access channels and electronic services.
• Assists in business development activities to increase branch visibility and traffic.
• Maintains knowledge of bank policies and regulatory requirements and adheres to them.

Skills

Customer service

Communication skills

Computer skills

Education

High school diploma or equivalent

Job description

Southern Bank in Kearney, MO 64060 is seeking a Personal Banker focused on sales, service and referrals to support branch goals and build lifelong customer relationships. You will service existing customers, handle transactions, and collaborate with teammates to deliver exceptional service across delivery channels.

The role emphasizes opening accounts, cross-selling products, and resolving issues while maintaining a high standard of integrity and customer satisfaction in a community-focused