Personal Banker I — Relationship & Solutions

Civista Bancshares, Inc.; Kentucky; On-site; USD 32,000 - 52,000; Full time

Job summary

Civista Bank is seeking a Personal Banker I in Kentucky to build and maintain customer relationships using a consultative sales approach. You will provide sales, service and operational support to the retail banking team, helping customers achieve financial goals and navigate technology-enabled banking tools.

The role emphasizes daily customer engagement, account openings, cross-selling of products, and adherence to banking regulations, with a focus on accuracy and exceptional service.

Qualifications

• 2–3 years of teller experience or related customer service experience.
• Excellent oral, written and presentation skills.
• Detail oriented with the ability to meet deadlines under pressure.
• High School diploma or equivalent required.
• Above average knowledge of technology and willingness to adapt to new software.
• Ability to work under deadlines with frequent interruptions.

Responsibilities

• Daily engagement of customers to build relationships and provide service.
• Open new accounts, perform maintenance, and meet cross-sell goals.
• Provide operational support and adapt to new procedures and systems.
• Process transactions accurately and maintain cash levels within guidelines.
• Communicate internally and externally to ensure safety and soundness.

Skills

Oral communication

Written communication

Presentation skills

Detail-oriented

Customer service

Education

High School diploma or equivalent

Job description

Civista Bank is seeking a Personal Banker I in Kentucky to build and maintain customer relationships using a consultative sales approach. You will provide sales, service and operational support to the retail banking team, helping customers achieve financial goals and navigate technology-enabled banking tools.

The role emphasizes daily customer engagement, account openings, cross-selling of products, and adherence to banking regulations, with a focus on accuracy and exceptional service.