Senior Personal Banker – Branch Leader & Client Solutions

Windsor Federal Bank; Windsor (CT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid time off

401(k) plan

Profit sharing

Job summary

Windsor Federal Bank is seeking a Personal Banker II to serve as the first point of contact for financial customers, offering diverse banking services. You will manage transactions, build community relationships, and supervise branch operations. The ideal candidate will possess an Associate's degree and extensive customer service experience.

This role involves fostering customer loyalty through comprehensive banking solutions and must have excellent communication and computer skills.

Qualifications

• 2-3 years of experience in teller operations and customer relations.
• Completion of supervisory training is preferred.
• Strong interpersonal and math skills.

Responsibilities

• Provide exceptional customer service and resolve complaints.
• Assist in supervising branch personnel.
• Process transactions accurately and efficiently.
• Identify customer needs and recommend financial products.
• Build and deepen customer relationships.

Skills

Customer service skills

Supervisory skills

Oral and written communication

Computer skills

Attention to detail

Time management

Education

Associate’s degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Windsor Federal Bank is seeking a Personal Banker II to serve as the first point of contact for financial customers, offering diverse banking services. You will manage transactions, build community relationships, and supervise branch operations. The ideal candidate will possess an Associate's degree and extensive customer service experience.

This role involves fostering customer loyalty through comprehensive banking solutions and must have excellent communication and computer skills.