Client-Centric Personal Banker I

First Bank (FBNC); Marion (NC); On-site; USD 34,000 - 52,000; Full time

Job summary

First Bank (FBNC) is seeking a Personal Banker I to assess customer needs, recommend products, and build relationships at the service window and through active needs-based sales. The role requires handling deposits, loans, and cards while following all regulatory guidelines.

Under supervision, you will generate leads, maintain customer relationships, and contribute to a positive customer experience with strong communication and organizational skills in a dynamic branch environment.

Qualifications

• 1–3 years banking experience or equivalent (teller or customer sales background).
• Strong communication, organizational and time management skills.
• Ability to handle branch operations, deposits, loans and card products.

Responsibilities

• Coordinate Personal Banker and Service Rep functions to deliver efficient service.
• Opens and handles personal and business accounts with documentation.
• Process loan applications and related banking transactions (deposits, wires, cards).
• Provide accurate information, resolve customer questions and ensure satisfaction.

Skills

Banking experience

Customer service

Sales knowledge

Communication skills

Computer skills

Education

High school diploma or GED

Tools

Mainframe system

Word processing

Spreadsheet software

Job description

First Bank (FBNC) is seeking a Personal Banker I to assess customer needs, recommend products, and build relationships at the service window and through active needs-based sales. The role requires handling deposits, loans, and cards while following all regulatory guidelines.

Under supervision, you will generate leads, maintain customer relationships, and contribute to a positive customer experience with strong communication and organizational skills in a dynamic branch environment.