Senior Personal Banker

First National Bank Texas; Lewisville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas in Lewisville, TX seeks a friendly teller to help customers with transactions and bank services in a fast-paced branch. You will balance cash, adhere to bank policies, and contribute to sales goals while serving a diverse clientele, including Spanish speakers. Regular attendance is expected.

Roles emphasize accurate cash handling, adherence to procedures, and providing reliable service to all customers in a branch environment.

Qualifications

• Cash handling and balancing cash drawer accurately.
• Strong customer service in a high-volume environment.
• Ability to cross-sell bank services and products.
• Ability to assist Spanish-speaking customers and serve diverse clientele.

Responsibilities

• Provide exceptional customer service with cash handling in a high-volume sales environment.
• Follow established bank policies under supervisor direction.
• Evaluate customer relationships to offer bank products and services.
• Participate in a sales environment and in-store prospecting.
• Process deposits and payouts and balance daily transactions.
• Receive cash and checks and verify amounts and endorsements.
• Cross-sell bank services and products to customers.
• Maintain regular and predictable attendance.

Skills

Cash handling

Customer service

Sales

Cross-selling

Spanish speaking

Punctuality

Job description

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor s direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

FNBT is an equal opportunity employer.