Senior Personal Banker

First National Bank Texas; Helotes (TX); Sur place; USD 29 000 - 42 000; Plein temps

Résumé du poste

First National Bank Texas is seeking a Teller to provide exceptional customer service in a high-volume, in-person banking environment. You will handle cash receipts and payments, verify transactions, and maintain accuracy daily.

The role emphasizes cross-selling bank products, supporting Spanish-speaking customers, following policy directions, and contributing to a safe, efficient branch operation with reliable attendance.

Qualifications

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, in a high-volume sales environment.
• Follow bank policies and supervisor directions.
• Cross-sell bank services and products to customers.
• Provide services to a diverse customer base, including Spanish speakers.

Responsabilités

• Process deposits and cash withdrawals accurately and balance daily transactions.
• Receive cash and checks, verify amounts, and endorse as needed.
• Enter transactions into computer systems and issue receipts.
• Sell money orders, cashier's checks, wires, and CDs.
• Support branch operations and adhere to attendance and punctuality.

Connaissances

Cash handling

Customer service

Sales skills

Outils

POS system

Microsoft Office

Description du poste

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor s direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

FNBT is an equal opportunity employer.