Personal Banker

First National Bank Texas; Round Rock (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

First National Bank Texas is seeking a Teller to provide outstanding customer service in a busy branch environment in Round Rock, TX. You will handle cash transactions, assist customers with products, and contribute to sales goals.

The role requires accuracy, reliability, and the ability to work with a diverse customer base, including Spanish-speaking clients. Strong attention to detail and compliance with bank policies are essential.

Responsibilities

• Provide exceptional customer service in a high-volume sales environment, handling cash receipts and payments.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established bank policies and supervisor directions.
• Achieve personal monthly new account production targets as assigned by upper management.
• Participate in an active sales environment, including in-store aisle prospecting.
• Process deposits and pay outs, record transactions accurately, and balance daily operations.
• Receive cash and checks, verify amounts, and check endorsements.
• Inspect cash for counterfeit notes and improper identifications.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, wires, and certificates of deposit.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks as requested by supervisors relating to bank operations.
• Maintain regular and predictable attendance with adherence to approval limits.

Job description

Job Description*

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality* Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.