Senior Personal Banker

First National Bank Texas; San Antonio (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

First National Bank Texas is seeking an in-branch teller to deliver exceptional customer service while handling cash transactions in a high-volume environment.

The role requires adherence to bank policies, accuracy in recording transactions, and the ability to cross-sell banking products to a diverse customer base, including Spanish-speaking customers.

Formación

• Provide customer service including cash receipt and payments.
• Follow bank policies under supervisor guidance.
• Cross-sell bank services and products.
• Serve a diverse customer base, including Spanish speakers.

Responsabilidades

• Handle deposits and cash transactions, verify amounts, and balance daily operations.
• Enter transactions into computer and issue receipts.
• Process money orders, cashier's checks, wires, and CDs.
• Assist customers with account opening and product recommendations.

Conocimientos

Customer service

Cash handling

Sales ability

Bilingual Spanish

Descripción del empleo

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor s direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time.
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs

FNBT is an equal opportunity employer.