Personal Banker

First National Bank Texas; Killeen (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

First National Bank Texas is seeking a customer-service oriented teller to handle cash transactions, assist customers, and balance daily operations. The role involves serving a diverse customer base and promoting bank products in a high-volume branch.

The ideal candidate will deliver excellent service, work in a fast-paced environment, and adhere to bank policies while supporting branch goals. Bilingual Spanish/English skills are a plus for serving the local community.

Qualifications

• Experience handling cash and processing deposits/payments.
• Ability to cross-sell bank services and products.
• Proven customer-service skills in a high-volume environment.

Responsibilities

• Provide exceptional customer service and handle cash receipts and payments.
• Evaluate customer relationships and recommend bank products.
• Balance daily transactions and process deposits and cash transfers.
• Cross-sell bank services and maintain accurate records.

Skills

Customer service

Sales

Cash handling

Spanish language

Computer literacy

Tools

Computer

Job description

Job Description*

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality* Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.