Personal Banker

First National Bank Texas; Springdale (AR); On-site; USD 29,000 - 42,000; Full time

Job summary

First National Bank Texas is seeking a Teller to provide friendly, accurate cash handling and customer service in a high-volume branch.

You will evaluate customer relationships, promote bank products, process deposits and withdrawals, and ensure daily balance accuracy.

The role requires serving a diverse clientele, including a large Spanish-speaking population, while following bank policies and schedules. Frequent standing and the ability to work under pressure are expected.

Qualifications

• Strong cash handling and numerical accuracy.
• Ability to work in a fast-paced environment.
• Excellent communication and customer service skills.
• Reliability and regular attendance are expected.

Responsibilities

• Provide exceptional customer service and handle cash receipts and payments.
• Process deposits and pay outs accurately and balance daily transactions.
• Cross-sell bank services and products to customers.
• Serve a diverse customer base, including Spanish-speaking clients.
• Follow bank policies and maintain attendance and punctuality.

Job description

Job Description*

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality* Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.