Personal Banker

First National Bank Texas; West Orange (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

First National Bank Texas seeks a customer-service oriented teller to handle cash receipts and payments in a high-volume, sales-driven branch. You will evaluate customer relationships and promote bank products while following established policies and procedures.

This role requires standing for long periods, accurate cash handling, and serving a diverse clientele, including Spanish-speaking customers. Regular attendance and teamwork are essential.

Qualifications

• Confident customer service skills and cash handling accuracy.
• Ability to recognize cross-sell opportunities within a sales environment.
• Comfort working in a high-volume, fast-paced branch setting.

Responsibilities

• Receive and pay cash and checks per bank procedures.
• Balance daily transactions and maintain accurate records.
• Cross-sell bank products and services to customers.
• Assist diverse customer base, including Spanish-speaking clients.

Skills

Customer service

Cash handling

In-store sales

Bilingual Spanish

Tools

Banking software

Job description

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.