Personal Banker

First National Bank Texas; Taylor (TX); On-site; USD 33,000 - 42,000; Full time

Job summary

First National Bank Texas is seeking a customer service-focused teller to handle cash transactions in a busy branch environment. The role involves advising customers on bank products and services to support their financial goals.

The position requires accurate processing of deposits and withdrawals, cross-selling opportunities, and adherence to bank policies. A strong emphasis is placed on punctuality and reliable attendance in a fast-paced setting.

Responsibilities

• Provide exceptional customer service during cash transactions in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Process deposits and cash payments, balance daily operations.
• Sell and prepare money orders, cashier's checks, wires, and certificates of deposit.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.
• Maintain attendance and punctuality; follow bank policies.

Job description

Job Description*

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality* Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.