Senior Performance Programs Director

21 - EXOS Community Services, LLC; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Exos is seeking a Senior Performance Manager to lead a team of coaches and oversee client programs. The role focuses on driving excellence, guiding staff, and advancing program innovation using Exos’ methodology.

You will collaborate with Finance, CRM, and Management to optimize operations, maintain budgets, and report performance metrics to the client teams. Travel is limited, with a strong emphasis on team leadership and client success.

Qualifications

• Bachelor’s degree in Health and Wellness, Business, or related field.
• Experience in health and wellness, club management or program management.
• Proficiency in program development, implementation and ongoing management.

Responsibilities

• Develop, coordinate, manage and maintain the day to day operations of all programs.
• Work with Finance, Member Services/CRM, Innovation and Management to enhance programs and strategy.
• Directly oversee Reception, retail, and department reporting; support the Business Manager.

Skills

Program development

Team leadership

Financial reporting

Client relationship management

Microsoft Office

Strategic planning

Education

Bachelor’s degree in Health and Wellness, Business, or related field

Tools

CRM software

Membership management software

Job description

Exos is seeking a Senior Performance Manager to lead a team of coaches and oversee client programs. The role focuses on driving excellence, guiding staff, and advancing program innovation using Exos’ methodology.

You will collaborate with Finance, CRM, and Management to optimize operations, maintain budgets, and report performance metrics to the client teams. Travel is limited, with a strong emphasis on team leadership and client success.