Sports Performance Director & Lead Coach

Exos; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Exos is seeking an experienced Sports Performance Manager to lead a team of coaches, oversee client programs, and drive program innovation using Exos' cutting-edge methodology. You will guide staff, ensure client success, and contribute to a culture of excellence.

The role focuses on managing client operations, developing staff, and delivering world-class service to athletes and high-performing individuals in a dynamic environment.

Qualifications

• Bachelor's degree in related field (Master's preferred).
• 3+ years of strength coaching or personal training experience.
• Current industry certification (NSCA-CSCS or NASM preferred).
• CPR/AED and First Aid certifications current.
• Strong familiarity with EXOS methodology, products, and solutions.
• Excellent presentation skills adaptable to small and large groups.
• High energy and genuine passion for helping clients achieve goals.
• Exceptional customer service with client satisfaction as a top priority.

Responsibilities

• Serve as day-to-day contact for client operations and ensure goals are met.
• Partner with clients to lead engagement activities and events.
• Manage daily facility floor operations for safety and client experience.
• Guide and develop staff to deliver world-class service and engagement.
• Instruct, motivate, and assist clients following EXOS methodology and standards.
• Oversee site-level implementation of operational and staffing plans.
• Collaborate with leadership and client success teams to exceed expectations.
• Conduct performance evaluations and maintain documentation.
• Evaluate site operations and team performance to align with objectives.

Skills

Strength coaching

Personal training

Leadership

Excellent presentation

Customer service

Education

Bachelor's degree in Kinesiology, Sports Science, or related field

Master's degree preferred

NSCA-CSCS or NASM certification

CPR/AED and First Aid certifications

Job description

Exos is seeking an experienced Sports Performance Manager to lead a team of coaches, oversee client programs, and drive program innovation using Exos' cutting-edge methodology. You will guide staff, ensure client success, and contribute to a culture of excellence.

The role focuses on managing client operations, developing staff, and delivering world-class service to athletes and high-performing individuals in a dynamic environment.