Lead Sports Performance Manager

17 - EXOS Human Capital, LLC; Austin (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

Exos in Austin seeks an experienced Sports Performance Manager to lead a team of high‑caliber coaches, oversee client programs, and support staff development.

The role focuses on driving program innovation using Exos’ methodology, ensuring exceptional client experiences and alignment with high standards.

The position emphasizes leadership, accountability, and a client‑centric culture aimed at peak performance for athletes and clients.

Qualifications

• Bachelor's degree in Kinesiology, Sports Science, or related field; Master’s preferred.
• Minimum of three (3) years of strength coaching or personal training experience.
• Current industry certification (NSCA-CSCS or NASM preferred).
• Current CPR/AED and First Aid certifications.
• Strong familiarity with EXOS methodology, products, and solutions.
• Excellent presentation skills adaptable to both small and large group settings.
• High energy and genuine passion for helping clients achieve their goals.
• Exceptional customer service skills with a focus on client satisfaction.

Responsibilities

• Serve as the primary day‑to‑day contact for client operations, maintaining proactive communication to ensure client goals are consistently met.
• Partner with the client to lead a variety of engagement activities, such as educational events, wellness fairs, and informational sessions.
• Manage daily facility floor operations, ensuring smooth functioning, safety, and an exceptional client experience.
• Guide, mentor, and support your team to deliver world‑class service, driving staff engagement, motivation, and development.
• Safely instruct, motivate, and assist clients to achieve their goals in a professional and ethical manner, following EXOS’ methodology and standards.
• Oversee site‑level implementation of operational and staffing plans, ensuring alignment with contractual obligations and program quality.
• Collaborate regularly with the leadership and client success team to meet and exceed client expectations.
• Conduct performance evaluations for site staff, maintain documentation, and foster a positive and supportive team culture.
• Evaluate site‑level operations, team performance, and client metrics to ensure alignment with Exos and/or client objectives.

Job description

Exos in Austin seeks an experienced Sports Performance Manager to lead a team of high‑caliber coaches, oversee client programs, and support staff development.

The role focuses on driving program innovation using Exos’ methodology, ensuring exceptional client experiences and alignment with high standards.

The position emphasizes leadership, accountability, and a client‑centric culture aimed at peak performance for athletes and clients.