Senior Sports Performance Coach & Program Lead

17 - EXOS Human Capital, LLC; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Exos in Phoenix, AZ is seeking an experienced Sports Performance Manager to lead a team of high-caliber coaches, oversee client programs, and drive program innovation using Exos' evidence-based methodology. In this management role, you'll guide and develop staff, ensure exceptional client experiences, and partner with leadership to meet and exceed client goals.

You will conduct performance evaluations, manage daily operations, and maintain safety and quality standards across the site, while

Qualifications

• Bachelor’s degree in Kinesiology, Sports Science, or related field.
• 3+ years of strength coaching or personal training experience.
• Current NSCA-CSCS or NASM certification preferred.
• Current CPR/AED and First Aid certifications.
• Strong familiarity with EXOS methodology, products, and solutions.
• Excellent presentation skills adaptable to group settings.
• High energy and genuine passion for helping clients achieve goals.
• Exceptional customer service skills with client satisfaction focus.

Responsibilities

• Serve as the primary day-to-day contact for client operations, meeting client goals through proactive communication.
• Partner with the client to lead engagement activities such as events and wellness sessions.
• Manage daily facility floor operations, ensuring safety and exceptional client experience.
• Guide, mentor, and support your team to deliver world-class service and staff development.
• Instruct, motivate, and assist clients following Exos' methodology and standards.
• Oversee site-level implementation of operational and staffing plans with contract alignment.
• Collaborate with leadership and client success teams to meet client expectations.
• Conduct performance evaluations for site staff and maintain documentation.
• Evaluate site operations, team performance, and client metrics to ensure alignment.

Skills

Leadership

Presentation skills

Customer service

CSCS/NASM certification

CPR/AED/First Aid

Education

Bachelor's degree in Kinesiology/Sports Science or related field

Master's degree preferred

Job description

Exos in Phoenix, AZ is seeking an experienced Sports Performance Manager to lead a team of high-caliber coaches, oversee client programs, and drive program innovation using Exos' evidence-based methodology. In this management role, you'll guide and develop staff, ensure exceptional client experiences, and partner with leadership to meet and exceed client goals.

You will conduct performance evaluations, manage daily operations, and maintain safety and quality standards across the site, while