Director of Sports Performance & Coaching

Exos Partners, LLC; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Exos in Austin, TX seeks an experienced Sports Performance Manager to lead our team of coaches, drive program innovation, and uphold Exos’ evidence-based methodology. In this management role, you’ll oversee client programs, guide staff, and ensure exceptional service aligned with contractual goals.

Ideal candidate has a Bachelor’s in Kinesiology or related field, 3+ years in strength coaching, and certifications such as NSCA-CSCS or NASM.

Qualifications

• Bachelor’s degree in Kinesiology, Sports Science, or related field.
• Minimum of three (3) years of strength coaching or personal training experience.
• Current industry certification (NSCA-CSCS or NASM preferred).
• Current CPR/AED and First Aid certifications.
• Strong familiarity with EXOS methodology, products, and solutions.
• Excellent presentation skills adaptable to both small and large group settings.
• High energy and genuine passion for helping clients achieve their goals.
• Exceptional customer service skills with a focus on client satisfaction as a top priority.

Responsibilities

• Serve as the primary day‑to‑day contact for client operations, maintaining proactive communication to ensure client goals are consistently met.
• Partner with the client to lead a variety of engagement activities, such as educational events, wellness fairs, and informational sessions.
• Manage daily facility floor operations, ensuring smooth functioning, safety, and an exceptional client experience.
• Guide, mentor, and support your team to deliver world‑class service, driving staff engagement, motivation, and development.
• Safely instruct, motivate, and assist clients to achieve their goals in a professional and ethical manner, following Exos’ methodology and standards.
• Oversee site‑level implementation of operational and staffing plans, ensuring alignment with contractual obligations and program quality.
• Collaborate regularly with the leadership and client success team to meet and exceed client expectations.
• Conduct performance evaluations for site staff, maintain documentation, and foster a positive and supportive team culture.
• Evaluate site‑level operations, team performance, and client metrics to ensure alignment with Exos and/or client objectives.

Skills

Presentation skills

Customer service

Energy & motivation

Team leadership

Education

Bachelor's degree in Kinesiology / Sports Science

Master's preferred

Tools

NSCA-CSCS or NASM

CPR/AED and First Aid

Job description

Exos in Austin, TX seeks an experienced Sports Performance Manager to lead our team of coaches, drive program innovation, and uphold Exos’ evidence-based methodology. In this management role, you’ll oversee client programs, guide staff, and ensure exceptional service aligned with contractual goals.

Ideal candidate has a Bachelor’s in Kinesiology or related field, 3+ years in strength coaching, and certifications such as NSCA-CSCS or NASM.