Senior People Operations Lead — AI-Driven HR Systems

OpenKrill; United States; À distance; USD 160 000 - 200 000; Plein temps

Avantages offerts par ce poste

Health, dental, vision benefits

401k plan

Commuter benefits

New employee onboarding orientation

Team outings budget

Generous paid time off

Baby bonding time - 12 weeks fullyPaid

Résumé du poste

Valon is seeking a senior People Operations Lead to own onboarding through offboarding, partnering with HR Recruiting, IT, Legal, Finance, and Workplace. This is a hands-on player-coach role leveraging automation and AI to scale People Ops processes and improve the employee experience.

You’ll lead employee lifecycle operations, HRIS/payroll, benefits, and immigration, while coaching teammates and maintaining data integrity in a fast-growing company based in New York City.

Qualifications

• 7+ years of experience in People Operations, HR Operations, or a related function.
• Meaningful experience owning broad People Ops responsibilities in a scaling organization.
• Hands-on experience administering and optimizing Rippling.
• Strong experience with benefits administration, renewals, enrollment, vendors, and employee support.
• Experience coordinating immigration and work authorization processes with outside counsel or an immigration provider.
• Hands-on experience owning end-to-end multi-state payroll, including payroll taxes, registrations, and account management.
• Experience with HRIS data integrity, compliance, documentation, and employee lifecycle operations.
• Demonstrated examples of building and implementing automation in People workflows.
• Experience coaching or developing People Ops teammates.
• Strong cross‑functional judgment and communication skills.
• High discretion, attention to detail, and comfort handling sensitive employee information.
• A hands‑on operating style: you enjoy improving the system while still doing the work.

Responsabilités

• Own onboarding from signed offer through a smooth new-hire experience.
• Manage offboarding, transfers, leaves of absence, employment changes, contractor processes, and other lifecycle events.
• Ensure employee data, documentation, and cross-functional handoffs are accurate and timely.
• Build clear, consistent processes that work for employees, managers, and internal partners.
• Own Rippling as a source of truth for employee data and People Ops workflows.
• Maintain HRIS data integrity, permissions, documentation, and operational reporting.
• Own end-to-end multi-state payroll, including accurate and timely processing, payroll tax compliance, and management of state and local payroll tax registrations and accounts.
• Identify opportunities to improve workflows, integrations, and self-service.
• Maintain accurate records and audit-ready documentation.
• Coordinate immigration and work authorization processes with employees, outside counsel, and relevant vendors.
• Track cases, deadlines, documentation, and employee communications.
• Escalate legal questions to Legal or outside counsel rather than providing legal advice.
• Set the vision and priorities for People Ops, aligned with company needs and the broader People team’s goals.
• Build and execute a roadmap of programs and projects, translating priorities into clear owners, milestones, and measures of success.
• Coach and develop People Ops teammates through regular feedback, training, quality review, and increasing ownership.
• Create playbooks, operating standards, and quality controls that help the team work consistently.
• Balance roadmap execution with day-to-day operations, ensuring clear priorities and reliable coverage.
• Stay close enough to the work to handle complex issues and model excellent execution.
• Identify repetitive or error-prone People workflows and redesign them.
• Build and maintain automations using no-code, low-code, workflow, and AI tools.
• Improve the connection between Rippling and other systems used by Recruiting, IT, Finance, and the People team.
• Measure whether process improvements are reducing manual work and improving accuracy or employee experience.

Connaissances

People Ops

Rippling

Payroll

Benefits Admin

Immigration

Automation

Coaching

Cross-functional comms

HRIS data integrity

Multi-state payroll

Outils

APIs

Description du poste

Valon is seeking a senior People Operations Lead to own onboarding through offboarding, partnering with HR Recruiting, IT, Legal, Finance, and Workplace. This is a hands-on player-coach role leveraging automation and AI to scale People Ops processes and improve the employee experience.

You’ll lead employee lifecycle operations, HRIS/payroll, benefits, and immigration, while coaching teammates and maintaining data integrity in a fast-growing company based in New York City.