Senior People Insights & Analytics Lead (Hybrid)

USAA Life Insurance Company; San Antonio (TX); Híbrido; USD 103.000 - 198.000; Jornada completa

Descripción de la vacante

USAA is seeking a Senior People Insights Consultant to translate complex workforce data into actionable insights for business strategy and talent decisions. You will partner with senior leaders, HR partners, and cross-functional teams to define insight needs and deliver compelling narratives that drive decisions.

The role requires in-office presence four days per week in San Antonio, Plano, or Charlotte, with relocation not offered.

Formación

• Bachelor's degree; or 4+ years of related experience in lieu of degree.
• 6 years of experience in analytics, consulting, insights, strategy, organizational development, business operations, or related field.
• Excellent communication, storytelling, and facilitation skills with experience presenting to leaders or key stakeholders.
• Strong analytical and problem-solving skills with the ability to interpret quantitative and qualitative data.
• Demonstrated ability to translate data into clear insights and actionable business recommendations.
• Proficiency with Excel, Power BI/Tableau; familiarity with SQL or survey platforms a plus.
• Strong collaboration and relationship-building skills, with the ability to influence across functions.

Responsabilidades

• Synthesize workforce data and translate analytical findings into actionable recommendations to support engagement, retention, performance, and organizational effectiveness.
• Partner with HR and business stakeholders to understand key business questions, prioritize initiatives and define insight needs.
• Facilitate discussions and presentations with HR and business leaders to build understanding, alignment, and readiness to act.
• Collaborate closely with People Analytics team to guide analytical requirements, ensure relevance, and validate outputs.
• Identify emerging workforce trends, risks, and opportunities across listening channels and workforce data to surface meaningful insights.
• Communicate insights through storytelling, tailored presentations, dashboards, and facilitated discussions.
• Stay informed on employee listening, people analytics, and workforce trends to strengthen consultation and recommendations.
• Leverage AI/GenAI tools to enhance data synthesis, insight generation, and communication by automating initial analysis, generating draft narratives, enabling interactive data exploration, and assisting in the creation of personalized stakeholder communications.

Conocimientos

Communication

Storytelling

Facilitation

Analytical thinking

Educación

Bachelor's Degree

4 years related experience

Herramientas

Excel

Power BI

Tableau

SQL

Descripción del empleo

USAA is seeking a Senior People Insights Consultant to translate complex workforce data into actionable insights for business strategy and talent decisions. You will partner with senior leaders, HR partners, and cross-functional teams to define insight needs and deliver compelling narratives that drive decisions.

The role requires in-office presence four days per week in San Antonio, Plano, or Charlotte, with relocation not offered.