Senior Payroll Tax Specialist — Flexible Hours & Virtual

Intuit; Charlotte (NC); Remote; USD 65,000 - 95,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit is seeking a Senior Payroll Tax Processor to resolve notices, corrections, amendments, and pay & file issues with accuracy and timeliness. The role demands hands-on experience with state and federal notices, amended returns, and tax payments, plus mentoring colleagues while managing a high-volume workload in a flexible, remote environment.

Extensive knowledge of FICA, FUTA, FITW, and multi-state payroll tax rules; proficiency with Salesforce and a payroll platform is highly valued.

Qualifications

• 2–3+ years of hands-on payroll tax experience with a strong focus on notice resolution, amended return preparation, and payroll error correction across multiple states.

Responsibilities

• Execute full-cycle payroll tax case work for assigned accounts: process payroll runs accurately, audit pre- and post-payroll output, manage tax filings and payments, and maintain compliance across all active jurisdictions.
• Independently research and resolve complex State and Federal payroll tax notices, including balance-due notices, deposit discrepancies, SUI rate change notices, and account mismatch notices, owning each case from intake through confirmed closure.
• Prepare written agency responses with complete supporting documentation; submit within agency-required deadlines and confirm receipt.
• Prepare amended payroll tax returns (Form 941-X and state equivalents) independently on complex amendments while retaining ownership.
• Support payroll correction workflows: identify the source of a payroll error, quantify tax impact across affected quarters, document the correction audit trail, and see the resolution through to completion.
• Manage personal WIP queue with discipline: prioritize cases by SLA date, flag aging cases before they breach SLA, and maintain thorough case documentation from first touch to closure.
• Perform high-level trend analysis of customer data, system data, and agency correspondence to identify process or system deficiencies.
• Actively contribute to SOP and KB updates: flag outdated content, suggest revisions, and document solutions to previously unresolved issues.
• Participate in cross-functional collaboration with Corrections, Amendments, Pay & File, and Tax Notice teams; serve as a role model for TP1 staff and actively seek coaching and development from Staff Payroll Tax Processor and managers.

Skills

Payroll tax expertise

Notice resolution

Amended returns

Tax filings & payments

IRS/state notices

Multi-state payroll

Excel/Sheets

Communication skills

Mentoring/leadership

Analytical skills

Education

Bachelor's degree in Accounting/Business/Finance

Associate's degree or related field

Tools

Salesforce

Payroll platform

Job description

Intuit is seeking a Senior Payroll Tax Processor to resolve notices, corrections, amendments, and pay & file issues with accuracy and timeliness. The role demands hands-on experience with state and federal notices, amended returns, and tax payments, plus mentoring colleagues while managing a high-volume workload in a flexible, remote environment.

Extensive knowledge of FICA, FUTA, FITW, and multi-state payroll tax rules; proficiency with Salesforce and a payroll platform is highly valued.