Senior Payroll Tax SME & Problem Solver

Intuit; Seattle (WA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit is seeking a Staff Payroll Tax Processor to act as a technical lead for end-to-end payroll tax issue resolution. You will own complex state and federal notices, file amended returns, and drive improvements in processes while mentoring junior staff.

The role focuses on payroll tax defect resolution rather than processing payroll, requires deep knowledge of FICA, FUTA, and multi-state tax rules, and offers opportunities for leadership and cross-functional collaboration within the PTO team.

Qualifications

• 4+ years payroll tax experience focused on tax defect resolution, notice response, amended returns, and multi-state correction.
• Independent drafting of penalty abatement requests and agency responses with supporting documents.
• Experience preparing/amending Federal (941-X, W-2c) and State payroll tax returns across multiple states.

Responsibilities

• Resolve the most complex payroll tax notices across multi-quarter, multi-state scenarios, owning the full lifecycle.
• Prepare and file amended Federal and State payroll tax returns across 10+ states end-to-end.
• Diagnose and resolve payroll tax errors spanning multiple pay periods or jurisdictions.
• Maintain high productivity resolving Corrections, Amendments, and Notice resolution requests with high accuracy.
• Monitor WIP, identify aging cases and blockers, and drive root-cause analysis with recommended resolutions.
• Serve as the primary real-time resource, coaching teammates and teaching resolution processes.
• Conduct structured coaching sessions and contribute to team QA and process meetings.
• Author, review, and approve SOPs and KB articles; identify recurring errors and propose corrective actions.
• Identify trends and communicate findings with recommended responses; drive implementation of resolutions.
• Support cross-functional collaboration to resolve interconnected issues end-to-end.

Skills

Payroll tax expertise

State & Federal notices

Amended return prep

Coaching/leadership

Advanced Excel

Communication

SOP/KB authoring

Education

Accounting/Finance/Business degree

Tools

Advanced Excel

Job description

Intuit is seeking a Staff Payroll Tax Processor to act as a technical lead for end-to-end payroll tax issue resolution. You will own complex state and federal notices, file amended returns, and drive improvements in processes while mentoring junior staff.

The role focuses on payroll tax defect resolution rather than processing payroll, requires deep knowledge of FICA, FUTA, and multi-state tax rules, and offers opportunities for leadership and cross-functional collaboration within the PTO team.