Senior Payroll Tax SME: Notices, Amendments & Multi-State Resolution

Intuit; Pittsburgh (Allegheny County); Remote; USD 84,000 - 114,000; Full time

Benefits offered by this job

Bonus eligibility

Equity rewards

Benefits

Job summary

Intuit is seeking a Staff Payroll Tax Processor to act as a senior payroll tax SME. The role resolves complex Federal and State payroll tax notices, prepares amended returns, and ensures knowledge transfer to the team.

It emphasizes leading case lifecycles, coaching junior staff, and improving processes across notices, corrections, and amendments. The position requires deep tax expertise, strong communication, and a background in accounting/finance with CPP/EA as a differentiator.

Qualifications

• 4+ years of payroll tax experience with focus on tax defect resolution across multiple states.
• Expert knowledge of State and Federal payroll tax notice types; ability to draft penalty abatement requests and agency responses.
• Hands-on experience preparing amended Federal (941-X, W-2c) and State payroll tax returns across multiple states.
• Deep knowledge of federal payroll tax law (FICA, FUTA, FITW) and tax deposit schedules.
• Multi-state tax expertise including reciprocal agreements and local tax compliance.
• Experience as a lead, senior specialist, or SME with coaching junior staff.
• Strong written communication; SOPs and KB articles written for a Tax processor audience.
• Associate or Bachelor's in Accounting/Finance/Business; CPP/EA preferred.

Responsibilities

• Resolve the most complex State and Federal payroll tax notices, leading full case lifecycle.
• Prepare and file amended Federal and State payroll tax returns end-to-end.
• Diagnose and resolve payroll tax errors spanning multiple periods or jurisdictions.
• Maintain high productivity resolving Correction, Amendment, and Notice requests with accuracy.
• Monitor WIP, identify aging cases and blockers; drive root-cause analysis.
• Serve as real-time resource for Senior Payroll Tax Processors and coach team.
• Conduct structured coaching sessions quarterly with SBIC feedback model.
• Contribute to team huddles, QA sessions, and process meetings.
• Author, review, and approve SOPs and KB articles; identify recurring errors.
• Identify trends and drive resolutions with stakeholders.
• Support cross-functional collaboration to resolve issues end-to-end.

Skills

Payroll tax

State & Federal notices

Amended returns

Multi-state tax

Excel

SOPs / KB writing

Leadership / SME

Coaching staff

Education

Bachelor's degree in Accounting, Finance, or Business

Certified Payroll Professional (CPP) preferred

Tools

Excel

Job description

Intuit is seeking a Staff Payroll Tax Processor to act as a senior payroll tax SME. The role resolves complex Federal and State payroll tax notices, prepares amended returns, and ensures knowledge transfer to the team.

It emphasizes leading case lifecycles, coaching junior staff, and improving processes across notices, corrections, and amendments. The position requires deep tax expertise, strong communication, and a background in accounting/finance with CPP/EA as a differentiator.