Senior Payroll Operations Lead (Onsite 3 Days/Week)

UKG; Alpharetta (GA); Hybrid; USD 56,800 - 81,650; Full time

Job summary

A prominent workforce platform company in Alpharetta, Georgia is seeking a Sr Service & Support Team Specialist to oversee Payroll Operations. This role includes ensuring accurate payroll processes, providing leadership and mentorship, and enhancing operational performance to elevate customer experiences. Ideal candidates should have over 5 years of payroll processing experience, strong customer service skills, and proficiency in Microsoft and Google tools. The company offers flexible work arrangements and a comprehensive benefits package.

Qualifications

• 5+ years of UKG Pro Payroll processing experience required.
• Strong understanding and knowledge of US and Canadian payroll processing required.
• Ability to lead and influence without direct reporting authority.

Responsibilities

• Ensure all payroll processes are executed accurately and within established timelines.
• Serve as the subject matter expert (SME) for Payroll Services.
• Identify opportunities for operational improvement and lead implementation.

Skills

UKG Pro Payroll processing experience

Strong customer service background

Proficiency in Microsoft Office Suite

Proficiency in Google Workspace

Job description

A prominent workforce platform company in Alpharetta, Georgia is seeking a Sr Service & Support Team Specialist to oversee Payroll Operations. This role includes ensuring accurate payroll processes, providing leadership and mentorship, and enhancing operational performance to elevate customer experiences. Ideal candidates should have over 5 years of payroll processing experience, strong customer service skills, and proficiency in Microsoft and Google tools. The company offers flexible work arrangements and a comprehensive benefits package.