Senior Payroll Specialist – On-Site

Distro; Georgia; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Life & Disability Insurance

Flexible Spending Accounts

Job summary

Vensure Employer Solutions, a leading HR technology and service provider, seeks a Senior Payroll Specialist to manage payroll operations for a growing client base in Georgia. The role emphasizes accuracy, compliance, client service, and cross-functional collaboration with Finance, Tax, and Production teams.

The position is on‑site at our GA office, with mentorship to Payroll Specialists and involvement in ad hoc projects to improve processes and service delivery.

Qualifications

• High school diploma or equivalent; experience in customer service preferred.
• 1 year in client support or customer service.
• 1 year of payroll experience preferred but not required.
• Proficient with Microsoft Office (Outlook, Excel, PowerPoint).

Responsibilities

• Resolve complex payroll issues with accuracy and urgency.
• Manage and support an assigned book of business with proactive payroll service.
• Collaborate with Finance, Tax, and Production teams to streamline processes.
• Adhere to phone schedules and assist clients with inquiries.
• Respond to client inquiries via email, cases, and phone with timely follow-up.
• Ensure payrolls are submitted on time per deadlines and SLAs.
• Audit payroll data for accuracy and completeness.
• Escalate issues for timely resolution.
• Document and update SOPs for consistency and knowledge sharing.
• Mentor Payroll Specialists and Associates with guidance and coaching.
• Lead or support projects to improve operations and service delivery.

Skills

Customer service

Payroll processing

Cross-functional collaboration

Regulatory compliance

Problem solving

Education

High school diploma or related experience

Tools

Microsoft Office

Job description

Vensure Employer Solutions, a leading HR technology and service provider, seeks a Senior Payroll Specialist to manage payroll operations for a growing client base in Georgia. The role emphasizes accuracy, compliance, client service, and cross-functional collaboration with Finance, Tax, and Production teams.

The position is on‑site at our GA office, with mentorship to Payroll Specialists and involvement in ad hoc projects to improve processes and service delivery.