Senior Payments Strategist (Remote)

Funnelfox; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Flexible remote work

Health insurance

High ownership & impact

Job summary

FunnelFox is seeking a senior payments expert to help subscription apps optimize every payment. You’ll lead client calls, review data, and translate findings into actionable improvements that boost revenue. This is a client-facing role where your audits, playbooks and training will raise the team’s payment know-how.

You’ll shape how FunnelFox works with payments, and you’ll work with a global client base, using AI tools and a data-driven approach to prevent fraud and maximize approval rates.

Qualifications

• 3–5 years hands-on payments experience in a product company with subscriptions.
• Experience with several payment providers or a payment orchestrator.
• Deep understanding of what drives card approval rates: 3DS, anti-fraud, chargebacks and provider risk policies.
• Strong analytics: ability to break problems down numerically and show revenue impact.
• Hands-on data skills: SQL over transaction logs and provider exports.
• AI-native approach to work, with validation against data.
• Preference for automation over manual work (scripts, dashboards, agents).
• Technical mindset: comfortable with APIs, webhooks, logs and integrations.
• Confidence in client-facing work: lead calls and explain topics clearly.
• Strong spoken and written English, working with global clients.

Responsibilities

• Run payment audits for clients across providers, countries, BINs, methods and paywall versions.
• Turn findings into clear recommendations; walk clients through changes and verify live impact.
• Proactively review new clients’ payments in early weeks and spot issues.
• Assist clients in selecting and setting up payment providers, orchestration and local methods.
• Keep fraud and chargebacks under control and navigate provider restrictions.
• Train Solutions and Customer Success teams; build organizational expertise.
• Write playbooks, guides and best practices; automate recurring checks/reports.
• Contribute to onboarding, provider integrations, and billing investigations.

Skills

Payments experience

Payment providers

Card approval rates

Analytics

SQL

AI & data tools

Automation

APIs & webhooks

Client-facing

English proficiency

Tools

SQL

LLMs

Dashboards

Job description

FunnelFox is seeking a senior payments expert to help subscription apps optimize every payment. You’ll lead client calls, review data, and translate findings into actionable improvements that boost revenue. This is a client-facing role where your audits, playbooks and training will raise the team’s payment know-how.

You’ll shape how FunnelFox works with payments, and you’ll work with a global client base, using AI tools and a data-driven approach to prevent fraud and maximize approval rates.