Payment Operations Specialist - Technical Ops (Remote)

Coinscapture; Northern (KY); Hybrid; USD 57,000 - 70,000; Full time

Job summary

FastSpring is hiring a Payment Operations Specialist, Technical Operations to support daily payment workflows across processors and regions. You will help with chargebacks, disputes, and investigations while performing analytics on authorization rates, dispute trends, and processing costs.

The role offers remote work in the United States and opportunities to grow into payments analytics or risk roles. The ideal candidate retains strong spreadsheet skills, curiosity about data, and a willingness

Qualifications

• Proficient in interpreting payment data and dashboards.
• Strong analytical mindset with attention to detail.
• Able to communicate findings clearly.

Responsibilities

• Support chargeback and PayPal dispute workflows under guidance.
• Monitor dispute volumes and fraud ratios by seller/region.
• Normalize payment data across sources and perform data-quality checks.

Skills

Data analysis

Attention to detail

Communication

Tools

Looker

Tableau

Power BI

Job description

FastSpring is hiring a Payment Operations Specialist, Technical Operations to support daily payment workflows across processors and regions. You will help with chargebacks, disputes, and investigations while performing analytics on authorization rates, dispute trends, and processing costs.

The role offers remote work in the United States and opportunities to grow into payments analytics or risk roles. The ideal candidate retains strong spreadsheet skills, curiosity about data, and a willingness