Senior Patient Scheduling Specialist

The University of Kansas Health System; Prairie Village (KS); On-site; USD 38,000 - 52,000; Full time

Job summary

The University of Kansas Health System is seeking a Patient Scheduling Representative for KU Eye Surgery to help coordinate appointments and referrals across clinics, imaging, and procedures. This experienced scheduler may float between departments and support a high-volume call center or outpatient setting.

Responsibilities include accurate scheduling, patient registration, insurance verification, and utilization of tools like Beacon and EPIC EMR.

Qualifications

• High School Diploma or GED.
• 1+ years of healthcare-related experience or healthcare/clinic customer service background.
• Proven knowledge of EPIC EMR scheduling or other scheduling systems.

Responsibilities

• Handle high-volume calls and schedule, reschedule, or cancel patient visits across clinics and services.
• Register patients and verify demographics, insurance, and referrals; educate on required documents.
• Review daily reminders, assist with charge audits, and maintain scheduling logs and data.
• Prepare patient charts and coordinate with manufacturers or departments for scheduled procedures.
• Use scheduling software to optimize time, verify orders, and communicate changes to providers.

Skills

Customer service

Multi-tasking

Communication

Teamwork

Education

High School Diploma

Tools

EPIC EMR

Beacon

MyChart

Job description

The University of Kansas Health System is seeking a Patient Scheduling Representative for KU Eye Surgery to help coordinate appointments and referrals across clinics, imaging, and procedures. This experienced scheduler may float between departments and support a high-volume call center or outpatient setting.

Responsibilities include accurate scheduling, patient registration, insurance verification, and utilization of tools like Beacon and EPIC EMR.