Senior Patient Scheduling & Office Operations Lead

Brown University Health; Providence (RI); On-site; USD 46,000 - 76,000; Full time

Job summary

Brown University Health seeks a lead clerical professional to supervise and support a team in a hospital setting. You will assign tasks, review work, train new staff, and help ensure smooth daily operations across clerical functions, billing, and data reporting.

Qualified candidates will have a high school diploma (or equivalent) and 6–12 months of progressive clerical experience. Strong organizational and multitasking abilities are essential for success in this role.

Qualifications

• High School Diploma or equivalent.
• Six to twelve months experience with progressively more responsibility.
• Ability to operate standard and automated office equipment.

Responsibilities

• Lead or resource person for unit clerical staff; assign and review work.
• Assist in orientation and training of new employees.
• Coordinate workflow within assigned area and maintain daily time schedules.
• Monitor and evaluate work; ensure accuracy and completeness.
• Perform a variety of clerical tasks such as data gathering, reports, and billing.

Skills

Clerical leadership

Time management

Data gathering

Office equipment operation

Education

High School diploma or equivalent

Tools

Calculator

Photocopier

Typewriter

Microfilm viewer

On-line computer terminal

Job description

Brown University Health seeks a lead clerical professional to supervise and support a team in a hospital setting. You will assign tasks, review work, train new staff, and help ensure smooth daily operations across clerical functions, billing, and data reporting.

Qualified candidates will have a high school diploma (or equivalent) and 6–12 months of progressive clerical experience. Strong organizational and multitasking abilities are essential for success in this role.