Senior Patient Operations Director

StartX; Dallas (TX); Híbrido; USD 100 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision benefits

401(k) plan

Flexible time off, holidays, and sick

Equity options

FSA and HSA

Employee discounts

Resumo da oferta

HALO Diagnostics seeks a strategic Account Operational Executive to lead 10+ Patient Navigators across Dallas and surrounding Southwest sites. You will optimize workflows, mentor staff, and collaborate with clinical partners to deliver high-quality patient experiences and scalable operations.

Ideal candidate has 5–8+ years in healthcare operations with strong people management, HIPAA compliance, and cross-functional collaboration in fast-growing settings.

Qualificações

• Bachelor's degree required or equivalent combination of education and healthcare operations experience.
• 5–8+ years of progressive experience in healthcare operations or clinical leadership.
• 3+ years of people management including 8–10+ direct reports.
• Experience supporting multi-site healthcare operations (imaging centers, diagnostics, clinics, labs).

Responsabilidades

• Lead and manage a team of 10+ Patient Navigators across Dallas and surrounding Southwest sites.
• Champion patient experience and advocate for patients and direct support for navigators.
• Refine site workflows and partner with Site Managers to optimize day-to-day operations.
• Develop and train talent; oversee onboarding and site launches.
• Collaborate with account management, training, and leadership teams on cross-functional initiatives.

Conhecimentos

Healthcare operations

People management

Multi-site operations

HIPAA compliance

Communication

Formação académica

Bachelor's degree in healthcare administration, Business Administration, Operations Management, or related field

Ferramentas

Microsoft Office Suite

Excel

Descrição da oferta de emprego

HALO Diagnostics seeks a strategic Account Operational Executive to lead 10+ Patient Navigators across Dallas and surrounding Southwest sites. You will optimize workflows, mentor staff, and collaborate with clinical partners to deliver high-quality patient experiences and scalable operations.

Ideal candidate has 5–8+ years in healthcare operations with strong people management, HIPAA compliance, and cross-functional collaboration in fast-growing settings.