Senior Patient Financial Services Rep (Onsite/Hybrid)

Inova; Fairfax (VA); Sur place; USD 48 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health coverage and wellness program

Retirement: 5% match

Education assistance

Student loan assistance

Mental health support

Paid time off

Parental leave

Flexible work schedules

Remote and hybrid opportunities

Résumé du poste

Inova Health in Northern Virginia is seeking a Patient Financial Services Representative 4 to join our team. This full-time role is onsite, Monday through Friday, 8:00 AM to 4:30 PM, dedicated to managing patient financial responsibilities and ensuring accurate claims processing.

You will resolve complex billing issues, coordinate with hospital departments and payers, and support team members to maintain productivity and high-quality service.

Qualifications

• Experience in revenue cycle, finance or data analytics.
• Strong customer service and communication skills.
• Ability to resolve complex billing issues with accuracy.

Responsabilités

• Ensures clean claims are submitted the day they are received with attachments.
• Resolves complex issues by coordinating with team members and payers.
• Reviews claims; identifies corrections within 24 hours of receipt.
• Manages high-value accounts and conducts follow-up per protocol.
• Processes payer and rejection reports and stays current with requirements.
• Supports management and assists teammates as needed.

Connaissances

Revenue cycle

Customer service

Data analytics

Formation

Associate degree

Description du poste

Inova Health in Northern Virginia is seeking a Patient Financial Services Representative 4 to join our team. This full-time role is onsite, Monday through Friday, 8:00 AM to 4:30 PM, dedicated to managing patient financial responsibilities and ensuring accurate claims processing.

You will resolve complex billing issues, coordinate with hospital departments and payers, and support team members to maintain productivity and high-quality service.