Senior Patient Care & Front Desk Coordinator

Keplr Vision; Newington (CT); On-site; USD 24,796 - 38,572; Full time

Job summary

TotalVision in Newington, CT is seeking a Patient Care Coordinator III. The role focuses on delivering high-quality patient care and client service at the practice. Primary duties include speaking with patients on the phone, scheduling appointments, and handling front desk tasks while mentoring staff.

The ideal candidate will have strong customer service skills, a professional demeanor, and at least 3 years of experience, with training offered for the right candidate.

Qualifications

• Excellent customer service skills and professional presentation are essential.
• 3+ years of experience preferred, willing to train a motivated candidate.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Patient check in and out.
• Perform front desk administrative duties.
• Mentor and train others.

Skills

Customer service

Multi-tasking

Proficiency with computers

Professional demeanor

Tools

CRM software

Job description

TotalVision in Newington, CT is seeking a Patient Care Coordinator III. The role focuses on delivering high-quality patient care and client service at the practice. Primary duties include speaking with patients on the phone, scheduling appointments, and handling front desk tasks while mentoring staff.

The ideal candidate will have strong customer service skills, a professional demeanor, and at least 3 years of experience, with training offered for the right candidate.