Patient Care Coordinator I: Front Desk & Scheduling

Keplr Vision; North Haven, Northern (CT, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

TotalVision Eyecare Center of North Haven in North Haven, CT is seeking a Patient Care Coordinator I to serve as the first point of contact with patients. The role focuses on phone conversations, appointment scheduling, and front desk tasks to ensure smooth clinic flow and excellent patient experience.

Ideal candidates have 1+ year of customer service experience, strong computer skills, and professional communication. Training is available for the right learner.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn.
• The ideal candidate will have 1+ years of experience and:

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Skills

Customer service

Phone etiquette

Multitasking

Computer proficiency

Professional communication

Job description

TotalVision Eyecare Center of North Haven in North Haven, CT is seeking a Patient Care Coordinator I to serve as the first point of contact with patients. The role focuses on phone conversations, appointment scheduling, and front desk tasks to ensure smooth clinic flow and excellent patient experience.

Ideal candidates have 1+ year of customer service experience, strong computer skills, and professional communication. Training is available for the right learner.