Patient Care Coordinator III - 109

Keplr Vision; Newington (CT); On-site; USD 24,796 - 38,572; Full time

Job summary

TotalVision in Newington, CT is seeking a Patient Care Coordinator III. The role focuses on delivering high-quality patient care and client service at the practice. Primary duties include speaking with patients on the phone, scheduling appointments, and handling front desk tasks while mentoring staff.

The ideal candidate will have strong customer service skills, a professional demeanor, and at least 3 years of experience, with training offered for the right candidate.

Qualifications

• Excellent customer service skills and professional presentation are essential.
• 3+ years of experience preferred, willing to train a motivated candidate.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Patient check in and out.
• Perform front desk administrative duties.
• Mentor and train others.

Skills

Customer service

Multi-tasking

Proficiency with computers

Professional demeanor

Tools

CRM software

Job description

TotalVision - Newington, 485 Willard Ave, Newington, Connecticut, United States of America

Job Description

Patient Care Coordinator III - TotalVision- Newington

General Job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties
• Mentoring and training others

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 3+ years of experience:

• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.