Patient Care Coordinator I - 131

TotalVision Eyecare; North Haven (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

TotalVision Eyecare Center of North Haven is seeking a Patient Care Coordinator I to support front desk operations at the North Haven office. Primary duties include speaking with patients on the phone, scheduling appointments, and handling patient check-in/check-out with a focus on high-quality service.

The ideal candidate has 1+ years of customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent customer service skills and professional presentation.
• Ability to multi-task and manage competing priorities.
• Proficiency with computers and basic systems.
• Ability to interact with patients in a professional and friendly manner.

Responsibilities

• Speaking with patients on the phone.
• Scheduling appointments.
• Patient check in and out.
• Front desk administrative duties.

Skills

Customer service

Multi-tasking

Computers

Interacting with patients

1+ years experience

Job description

TotalVision Eyecare Center of North Haven, 81 A Washington Ave, North Haven, Connecticut, United States of America

Job Description

Patient Care Coordinator I - TotalVision Eyecare Center of North Haven

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

TotalVision Eyecare Center of North Haven, 81 A Washington Ave, North Haven, Connecticut, United States of America