Senior Patient Care Coordinator - GI Liver and Pancreas Clinic

Providence; Spokane (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Providence is seeking a skilled coordinator to manage the flow of patients in a surgical and procedural clinic. The role balances a busy workload with competing priorities while delivering exceptional customer service and accurate surgery scheduling.

The candidate will stay current on evolving medical insurance requirements and authorizations, ensuring smooth patient access and care coordination within our Providence team and Mission of caring for every patient.

Qualifications

• 2 years experience in healthcare setting with increased responsibilities or customer service type role.
• Demonstrate proficiency in medical terminology.
• 2 years EMR experience (preferred).

Responsibilities

• Coordinate seamless care for patients in a surgical and procedural clinic.
• Balance a complex daily workload with multiple priorities.
• Provide superior customer service and surgery scheduling capabilities.
• Stay current with changing medical insurance and authorization requirements.

Skills

Healthcare experience

Customer service

Scheduling

Tools

EMR experience

Job description

This position is responsible for the overall coordination of seamless care for patients in a surgical and/or procedural clinic setting. This position balances a complex daily workload, with multiple conflicting priorities, while providing superior customer service and surgery scheduling capabilities. This position must keep current with frequently changing medical insurance and authorization requirements.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Physician Management Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 2 years Experience in healthcare setting with increased responsibilities or customer service type role.

Preferred Qualifications:

• 2 years Electronic Medical Records (EMR) experience.
• Demonstrate proficiency in medical terminology.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.