Patient Services Specialist - General Surgery

Providence; Fortuna (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Providence Medical Foundation is seeking a Patient Services Specialist – Journey Level to perform essential front-office tasks with growing independence. You will register patients, schedule appointments, verify insurance, and handle general clerical duties, contributing to a smooth patient flow and positive experiences.

Our team values compassionate service, clear communication, and operational excellence as we support Providence patients and families.

Qualifications

• 1 year customer service, medical office, or healthcare experience (or) 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients at check-in and collect basic demographic information.
• Schedule patient appointments and manage calendar availability.
• Verify patient insurance coverage and determine benefits where possible.
• Perform general clerical duties to support the front desk and care team.

Skills

Customer service

Healthcare experience

Job description

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year customer service, medical office, or healthcare experience (or)
  • 6 months experience as a Providence employee in an Associate position.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.