Senior Patient Care Coordinator - General Surgery

Providence; Richland (WA); On-site; USD 52,000 - 68,000; Full time

Job summary

Providence Kadlec Regional Medical Center seeks a Senior Patient Care Coordinator to oversee seamless patient care coordination and balance a complex daily workload with competing priorities, while delivering exceptional service.

This role supports a patient-focused, whole-person care culture and requires strong teamwork, communication, and organizational skills to align care plans across departments and providers.

Qualifications

• 2 years of experience in a Patient Care Coordinator or customer service type role.
• 1 year of Patient Care Coordinator type role within Providence or 2 years external administrative medical office type role.
• Complete ministry required education and champion/development areas.

Skills

Patient Care Coordinator

Customer service experience

Job description

A Senior Patient Care Coordinator is responsible for the overall coordination of seamless care for patients. This position balances a complex daily workload, with multiple conflicting priorities, while providing superior customer service. A Senior PCC will perform all duties in a manner which promotes team concept and reflects the mission and values of the facility.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 2 years of experience in a Patient Care Coordinator or customer service type role.
• 1 year of Patient Care Coordinator type role within Providence or 2 years external administrative medical office type role.
• Complete ministry required education and champion/development areas.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.