Senior Patient Care Navigator - GI/Liver/Pancreas Clinic

Providence; Spokane (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Providence is seeking a skilled coordinator to manage the flow of patients in a surgical and procedural clinic. The role balances a busy workload with competing priorities while delivering exceptional customer service and accurate surgery scheduling.

The candidate will stay current on evolving medical insurance requirements and authorizations, ensuring smooth patient access and care coordination within our Providence team and Mission of caring for every patient.

Qualifications

• 2 years experience in healthcare setting with increased responsibilities or customer service type role.
• Demonstrate proficiency in medical terminology.
• 2 years EMR experience (preferred).

Responsibilities

• Coordinate seamless care for patients in a surgical and procedural clinic.
• Balance a complex daily workload with multiple priorities.
• Provide superior customer service and surgery scheduling capabilities.
• Stay current with changing medical insurance and authorization requirements.

Skills

Healthcare experience

Customer service

Scheduling

Tools

EMR experience

Job description

Providence is seeking a skilled coordinator to manage the flow of patients in a surgical and procedural clinic. The role balances a busy workload with competing priorities while delivering exceptional customer service and accurate surgery scheduling.

The candidate will stay current on evolving medical insurance requirements and authorizations, ensuring smooth patient access and care coordination within our Providence team and Mission of caring for every patient.