Senior Patient Benefits Advisor

The US Oncology Network; Denton (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

The US Oncology Network is seeking a Patient Benefits Representative to join Texas Oncology at the 2600 Scripture Road clinic in Denton, TX. This full‑time role supports the Oncology Department, with typical hours 8:00 a.m. to 4:30 p.m., Monday through Friday.

The role may be at Level 1 or Senior, depending on experience. You will educate patients on insurance coverage, assess financial eligibility, assist with programs, update eligibility in the system, and help with pre‑authorization and

Qualifications

• High school diploma or equivalent required.
• Minimum three (3) years patient pre-services coordinator or equivalent required.
• Proficiency with computer systems and Microsoft Office (Word and Excel) required.
• Demonstrate knowledge of CPT coding and HCPCS coding.

Responsibilities

• Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
• Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs and identify sources; complete Patient Cost Estimate form.
• Completes appropriate reimbursement and liability forms for patient’s review and signature. Forwards information to billing office.
• Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment.
• Review patient account balance and notify front desk of patients to meet with; ensure co-pay amount is entered correctly.

Skills

Verbal communication

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office (Word/Excel)

Job description

The US Oncology Network is seeking a Patient Benefits Representative to join Texas Oncology at the 2600 Scripture Road clinic in Denton, TX. This full‑time role supports the Oncology Department, with typical hours 8:00 a.m. to 4:30 p.m., Monday through Friday.

The role may be at Level 1 or Senior, depending on experience. You will educate patients on insurance coverage, assess financial eligibility, assist with programs, update eligibility in the system, and help with pre‑authorization and