Senior Patient Access Specialist - Registration & Training

Capital Health; New Jersey; Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage

Dental Plan

Vision Plan

Flexible Spending Account

Retirement Savings Plan

Life Insurance

Disability Benefits

Employee Assistance Program

Commuter Benefits

Paid Time Off

Job summary

Capital Health is seeking a Patient Access Rep IV for full-time day shifts at Pennington, NJ. This role requires two years of patient access experience and a high school diploma, with strong customer service, communication, and computer skills.

You will register patients, review demographics, obtain referrals, and ensure Medicare compliance while supporting the department's daily workload and training initiatives.

Qualifications

• High school diploma or equivalency.
• Two-year patient access experience.
• Knowledge of all Capital Health departments.
• Excellent verbal and written skills; strong customer service.

Responsibilities

• Train, troubleshoot, and review charts with staff.
• Manage registration duties accurately and efficiently.
• Coordinate authorizations and referrals with physicians and insurers.
• Ensure Medicare compliance and proper CPT codes.
• Lead daily workload and coverage during on-call periods.
• Communicate effectively with the team and management.
• Adhere to procedures and compliance guidelines.

Skills

Customer service

Problem solving

Verbal & written communication

Teamwork

Attention to detail

Education

High school diploma or equivalency

Job description

Capital Health is seeking a Patient Access Rep IV for full-time day shifts at Pennington, NJ. This role requires two years of patient access experience and a high school diploma, with strong customer service, communication, and computer skills.

You will register patients, review demographics, obtain referrals, and ensure Medicare compliance while supporting the department's daily workload and training initiatives.