Senior Patient Access Specialist – Morning Shift

Nebraska Medicine; Omaha (NE); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Clarkson College discount

Job summary

Nebraska Medicine is seeking a Sr Patient Access Associate to join our Access Services team at Nebraska Medical Center in Omaha. This front-line, patient-facing role handles scheduling, pre-registration, registration, insurance verification, and receipts, ensuring accurate accounts and smooth cash flow.

You will work Monday–Friday mornings with a training period in mornings before transitioning to the regular shift; prior customer service experience and typing speed are important, as is BLS

Qualifications

• Minimum of two years customer service experience
• High school education or equivalent
• Ability to work in a proactive self-directed manner
• Multi-tasking and problem solving abilities
• Strong written and verbal communication skills
• Ability to type 35 wpm with 95% accuracy
• BLS certification within six months of hire (AHA endorsed)

Responsibilities

• Greet patients professionally and create accounts accurately to optimize cash flow
• Schedule confirmations, pre-registration/pre admission, registration/admission, insurance verification, receipting of payments, and patient way finding/escorting
• Coverage across departments, including the emergency department; 24/7 availability if needed

Skills

Customer service

Communication

Multitasking

Typing 35 wpm

Education

High school diploma

Job description

Nebraska Medicine is seeking a Sr Patient Access Associate to join our Access Services team at Nebraska Medical Center in Omaha. This front-line, patient-facing role handles scheduling, pre-registration, registration, insurance verification, and receipts, ensuring accurate accounts and smooth cash flow.

You will work Monday–Friday mornings with a training period in mornings before transitioning to the regular shift; prior customer service experience and typing speed are important, as is BLS