Senior Patient Access Specialist — 3rd Shift, Onsite Benefits

Ensemble RCM; Fairfield (OH); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble is seeking a Senior Patient Access Specialist for an onsite role at Mercy - Fairfield Hospital in Fairfield, OH. The position handles admitting duties, insurance verification, POS related tasks, and patient education and support with a strong emphasis on service quality.

You will work the 3rd shift (9pm–5:30am) with on-call and weekend rotation, ensuring accurate MRN assignment, eligibility checks, and compliant patient interactions while upholding organizational policies.

Qualifications

• 2–3 years of experience in patient access or leadership role.
• Minimum Education: Associate degree (Healthcare administration, business administration, or related).
• Certified Healthcare Access Associate (CHAA) and/or Certified Revenue Cycle Representative (CRCR) (Company Paid).

Responsibilities

• Perform admitting duties for all patients admitted for services at the hospital.
• Assign accurate MRNs and complete medical necessity/compliance checks.
• Collect insurance information and process physician orders.
• Provide patient instructions and distribute education documents.
• Operate the telephone switchboard and maintain professional customer service.
• Audit accounts and provide data to leadership.
• Pre-register patient accounts and manage demographic and financial information.

Skills

Revenue Cycle

Patient Access

Customer Service

Education

Associate degree

Tools

CHAA/CRCR

Job description

Ensemble is seeking a Senior Patient Access Specialist for an onsite role at Mercy - Fairfield Hospital in Fairfield, OH. The position handles admitting duties, insurance verification, POS related tasks, and patient education and support with a strong emphasis on service quality.

You will work the 3rd shift (9pm–5:30am) with on-call and weekend rotation, ensuring accurate MRN assignment, eligibility checks, and compliant patient interactions while upholding organizational policies.