On-Site Patient Access Specialist — Care & Compliance

Ensemble Health Partners; Boardman (OH); On-site; USD 23,000 - 25,000; Full time

Job summary

Ensemble Health Partners is seeking an on-site Patient Access Specialist at Mercy - St Elizabeth Boardman Hospital in Boardman, OH. The role focuses on admitting duties, accurate MRN assignments, insurance verification, and delivering high-quality patient service in a fast-paced hospital setting.

The position requires 1+ years of customer service experience, a high school diploma or GED, and CRCR certification within 6 months of hire.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and open to AI to explore better processes and reduce friction.
• CRCR certification required within 6 months of hire.

Responsibilities

• Admit patients and assign MRNs, perform medical necessity checks, and collect insurance information.
• Provide patient instructions and maintain exceptional customer service per Press Ganey metrics.
• Pre-register patient accounts, verify demographics, and process POS collections.
• Explain consent forms and distribute required materials to patients and guarantors.

Skills

Customer service

Communication

Adaptability

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking an on-site Patient Access Specialist at Mercy - St Elizabeth Boardman Hospital in Boardman, OH. The role focuses on admitting duties, accurate MRN assignments, insurance verification, and delivering high-quality patient service in a fast-paced hospital setting.

The position requires 1+ years of customer service experience, a high school diploma or GED, and CRCR certification within 6 months of hire.